We ordered 92 hedging plants and 6 lollipop bay trees from Hopegrove nurseries. On the day they were due to be delivered the company rang, to let us know that the delivery truck had broken down, so could not deliver that day. As disappointed as we were, Hopegrove customer services ladies could not have been more helpful regarding resheduling for the next day, with almost hourly updates. Bearing in mind we are in the Isle of Wight, I dread to think how much it must have cost the delivery company, as they will inevitably have missed all their ferry crossings! To top it all, when the shrubs did arrive they were not only in perfect condition but at least 50% of our hedging plants were a good 10cm higher than expected and were in glorious condition! It's often when things go wrong that companies are prove just how well run they are and HopeGrove Nurseries certainly did so that day. We wouldn't hesitate to recommend them for both quality of plants and delightful people to deal with.
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