hopesgrovenurseries.co.uk

3.1
3.1 Based on 109 reviews

...

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_Chocolatine_48
Poor quality and very poor response…

I ordered 28 small yew trees for a hedge. All planted within 3 days or so in a well drained position with mulch and well looked after. Within 1 week two started to brown. I kept an eye on them and they deteriorated and died. All the others alongside have thrived. I advised Hopes Grove with no reply to a few emails. After phoning told to submit photos, fingernail scrape photos but that the wet summer was to blame ( one week of rain does not usually affect yews ) No response. This went on for months with no responses to my messages. I was concerned about disease that may affect my healthy plants. I was then told that they would replace but I would have to pay the carriage. I wrote to the CEO with no response. A business that quibbles distances themselves from their product's quality is not one to patronise.

1
Date of experience: May 22, 2024

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