I purchased 25 lavender plants, the website pictures of which showed full, robust, very much ALIVE samples. What arrived was dried-out, twiggy (albeit waterlogged) versions that were losing their leaves with a simple touch. I attempted MULTIPLE TIMES either to return them or to get some kind of monetary concession (as I was going to have to bin them or at best give them away to someone with a large garden, willing to try to resurrect them). THEY REFUSED all my attempts to find a compromise, and I wasted £125. Barclay Visa evidently does not protect perishables, so that was that.
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