hopesgrovenurseries.co.uk

3.1
3.1 Based on 109 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Braden Scott
Shocking plants and service

Purchased Hedging plants from them and on delivery saw that Plants were very poor with majority with leaf disease. Phoned straight away to say we were unhappy and told to take photo's. Came back to us a day later and said they would recover once planted and no issues. Disagreed with them as did not want to take plants off the pallet. Asked us to take more photos and than told that their horticulturist said with a little TLC they would be fine. They than claimed the plants were 2nd grade plants and were as we payed for. On checking the site they had added a stamp on the advert saying they were 2nd Grade. This was not there when we purchased them. Have written a letter of complaint (hidden in the T&C's is a clause that that only a letter sent to them within 10 days covers you for any issues). they have no intentions of rectifying this but a letter will be sent to Trading Standards about their shabby service

1
Date of experience: Apr 26, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More