hopesgrovenurseries.co.uk

3.1
3.1 Based on 109 reviews

...

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Reese Sanders
Shop Elsewhere - too complicated

I ordered 18 plants of Photinia Red Robin Potted Hedging 4-4.5ft 120/140cm which came to around £400. I got sent an online discount code to use but couldn't use it on this order! Postage then was £60.00 in the basket and then turned to £72.00 as they added VAT on after you have decided what to buy... ridiculous. I then got a phone call to say the size I ordered was not available and they provided the size below and would refund me the difference. The difference was apparently around £1.20 per plant.... After waiting at home all day the plants didn't turn up... I called up and the woman said she would call them and call me back immediately. No call back. I called again and got an out of office. Terrible. Wouldn't bother using again.

1
Date of experience: May 17, 2024

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