Put in discount code, took 25% off non-sale items, then when I went to pay it said “sorry but this doesn’t appear to be your voucher” and withdrew the discount. I tried many times at the checkout to make it work, and every time I had to re-enter my details. Unfortunately on one of these occasions I forgot to make sure that the delivery address was different to the billing address, which was the default address every time I re-entered. So they tried to deliver to the wrong address, which was less than 10 minutes away from delivery address. Driver called to say he thinks he’s at the wrong address, so I gave him the actual address I wanted plants to be delivered to. He said he’d call his boss and get back to me. He didn’t get back to me, but I assumed that when the driver went back with all the plants still in the lorry, they might wonder why. Instead, they tried to deliver to the same address. Hopes grove nurseries said I would have to pay £150 to re-route. Apparently it takes a whole day to offload 6x 15l potted yews and 74 mini bare root yews. Cancelled order, but they kept £50.
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