Always enjoyed the Horse and Groom and always had a nice chat with the owner in the past. Blonde girl behind the bar very rude said she was the manager no customer service skills and realy letting the place down. One word answers to our questions and would not accommodate our needs. Really disappointment after good experiences in the past she definitely needs a lesson in hospitality a real shame.
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The Horse & Groom Pub, Guildford, Surrey, stylish pub eating, drinking and dining. https://t.co/MLYzCVAQY2
