Having experienced the diabolical treatments of this so called hospital, which is without a doubt a front for a worldwide scam, with threats at gunpoint, I can only concur with other's who have submitted reviews that this must be, no is, the most amateur and uncaring hospital group in the world.To start, and it is detailed so be ready for the full truthful story.We were staying at the BAHIA PRINCIPE Amber in Dominican Republic from the 3rd December to the 17th December 2025, when I had an attack of Gout. Having had this painful onset for over 40 years now, I knew that if I could have got a quick jab of cortisone I would be fine for the next few months, so I went to the clinic doctor on site.She examined me and stated that she would insist that I go to the clinic for blood tests and help to alleviate the swelling and pain, that's when the SCAM starts.A Taxi arrived which transported my wife and I past no less than 3 hospitals to a trading estate around 40 minutes from our hotel. On arrival at the "Hospiten" Bavaro, we were bombarded with forms to sign all in Spanish with no given explanation as to what they were, but this is medical professionals so what could go wrong.Finally we were taken to a room where without further to do I was hooked up onto what I believed was a saline drip (But who knows). After 40 minutes a man came in wearing a white coat introduced himself a Mr. ****** looked at my toe and told me I had broken it and I should have my foot put in a cast, I had to explain it was gout which is well known to me as a sufferer. I was then told I needed Blood tests to confirm my well being before any medication could be administered. 1 hour later a young lady came in and took some bloods through the needle they had used for the saline, she then disappeared for 30 minutes only to arrive back with more forms asking for payment for the blood tests, we signed as by now we were confused and unsure what was really happening, ( I have seen the film "Hostel" and it was building up to that sort of feeling of apprehension )about 1 hour later the first man came back and told me a doctor would come to see me and explain the next steps. A lady in blue scrubs arrived and told me that I had gout? She continued explaining that it was serious and that I should take her advice and be admitted to the unit (By Now I had realised it was not a hospital, not even a field hospital ) she continued to tell me that it could be a few days of observation, and to be prepared for the worst?Knowing and living with Gout I strongly denied her advice and asked her if she could administer some pain relief, reluctantly she offered some anti biotics and a mixture of drugs which I have a list of, but so far not been able to understand what they are for.Everything now takes a turn to the dark side of this front for a SCAM.We were told by the woman in scrubs that we could now leave the facility, ensuring as she did we had the appropriate medical insurance.We went out to the reception area where they had been processing my insurance and told me that they had not had payment authorised, but did have my authorisation number back from the insurers, and it would be a further hour or so before I could leave, unless I paid cash. I stated that we had all insurances in place, that fell on deaf ears, the admin manager was a total nightmare with no interest in welfare at all just money. As we had been there for many hours so far and we had no cash or cards on us, not expecting this outcome when leaving our hotel, we explained insurance was in place and we were leaving as we had not had any drink, or food since early morning, and as I am diabetic I needed to have something. We started to leave to unit and the aforementioned nightmare woman screamed at us, ran outside and commanded the Taxi's not to take us back to the hotel she called security guards who told us we had to go back inside the unit and could not leave, threatening us with hands on their sidearms, this panicked my wife to almost hysteria, even though she had worked in the UK police for 16 years.Things got steadily worse over the next 3 hours, and while we were in this situation so were three other families. A French couple had a baby with a high temperature, a English couple the wife having a serious stomach bug, and an American couple who basically were cowering in the corner as they were so unsure as to what was going to happen to them, all these people had insurance which was disregarded by this Hospiten Group they would only accept cash or debit card, no bank transfer or any other type of payment, including insurance.As this seemed a standoff and we were in a country where we had no idea of the legality of our situation, which could only be described as hostage taking for ransom monies, I called a couple in our hotel arranged for them to collect from our room my card to pay this threat.
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