housekeep.com

4.6
4.6 Based on 551 reviews

...

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Randi Brown
Two years with the service, but disappointed...

I've been with the service for over two years, but they keep changing cleaners and only pay minimum wage. It's no surprise that people leave. They let down a disabled woman right before Christmas, and it took me expressing my frustration for them to even consider finding a replacement. This is unacceptable customer service. Had I known this would happen, I would have canceled my plans with family, as I can't manage both. I have a three-year-old and should be spending time with him, not cleaning my home in pain.

1
Date of experience: Dec 23, 2025

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