houseofanaya.co.uk

4.1
4.1 Based on 15 reviews

...

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Kristin Smith
⭐ 1 Star - Misleading and poor quality.

I need to clarify several points regarding my complaint, as it misrepresents the situation. The service did not address my concerns until I initiated a dispute, despite providing visual evidence of the garment issues. My complaint is about the garment being larger than the stated measurements, not my size. The quality was subpar, with major construction flaws. I provided evidence and measurements to my bank due to their lack of resolution. Offering a discount did not resolve the issue of poor workmanship. I stand by my review and the evidence presented. ⭐ 1 Star – Worst experience ever, faulty product with zero accountability. The garment I received was a disaster, lacking labels and quality. The fit was awful, and when I sought help, I was ignored. This has been my worst shopping experience. Save your money—this service is not worth the stress or cost.

1
Date of experience: Nov 13, 2025

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