Houseoftours just only cares about money. I'm an ex employee worked as a Senior Travel Consultant (Webster Baby - Id: HTIC936) since almost past 2 years giving them high volume business. I have resigned on Feb 5th 2023 as I have not provided proper increment as promised by the management. My increment is not provided from the last 4 months and I have been constantly approaching my managers for the same. The HR is not responding and have my blocked my number while asking for the f&f, giving weird excuses.They are working from India informing all their customers saying they have offices and staffs in Gulf countries.They only care for the money, no proper service for their customers. Not even hiring proper experienced staff who has tourism/ visa application background. Hiring newbies without even proper training for visa application. They only want to get the money from the customers, none of them care about providing back proper customer service. No proper documentation is done and they are simply wasting the customers money giving fake commitments. Incase of any rejection for visa application cause of the error happened by documentation team, not even cared to give refund for customers. Holidays packages are provided without least knowledge from the employees and there are hell lotta complaints. Most of the managers and staffs doesn't have any toursim background while dealing with these high priority Visa application for the customers. Tones of customers are getting visa rejections as the staffs are least cared about the documentation. Please do not fall for them.Management even hold employees hard earned incentives and other salary hike by giving vague excuses when the company is least bothered to hire experienced staff for these kind of priority documentation work.Poor management, improper work dynamics, inexperienced staffs but great work place to work with.If you want your visa to be rejected or your holidays to get spoiled , please do contact houseoftours.com.
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