DO NOT USE HOUSFY. The initial rental process was incredibly inefficient and frustrating - one employee managed the tour appointment, a different one showed the apartment, a different one managed the reservation agreement, a different one managed the rental contract, and yet another different one managed the move in. They do not respond timely to reporting of issues. The landlord was frustrated from an early point so found us on LinkedIn to provide his direct contact information (because Housfy wouldn’t allow us to talk directly), so we started managing as much as possible with him directly. We agreed with the landlord to rent directly with him after the Housfy contract expired because we were both so fed up with Housfy. Upon termination of the management agreement, Housfy did not cancel (or even give us any information about) the mandatory renter’s insurance. I reached out after I saw the charge in my bank and they told me they cancelled it - but then two weeks later, I got another notification about an attempted charge from the insurance company. They can’t even follow through on things they explicitly said they did. Horrible management company and definitely not worth whatever they charge both the landlord and the tenant (because they do charge both)
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Housfy inmobiliaria nº 1 en España. Su tecnología y sus expertos han ayudado a más de 5.000 personas a vender, alquilar sus viviendas o a conseguir hipoteca sin comisiones ni intermediarios, garantizando la máxima transparencia y seguridad. El 90% de sus clientes valoran el servicio con un 10.
