I first contacted the Housing Ombudsman Association in Preston on the 17th June 2024. It is now 16th October 2025. I totally agree with previous reviewer. When ever I contact HOA they state the case has not been assigned. Now after making complaints about Progress Housing and completion of Stages 1 and 2 of there complaints procedure, HOA operator MIKKI has told me I need to start another complaint process. This is in complete contradiction to staff members Karen who stated my case is still live and email from Kelah Renee Rayner stating and I quote " the information you have provided re ASB is added to your case file. This has effected my health so much so my doctor has even written to Progress Housing, Leyland. I have also emailed Mr Paul Foster MP for South Ribble and am awaiting his reply
Claim your business profile now and gain access to all features and respond to customer reviews.
We resolve disputes and support effective landlord-tenant dispute resolution by others. Our service is free to tenants, independent and impartial.