Following my recent experience with this Public institution, I truly consider that the Principles of being " FAIR AND IMPARTIAL" investigator, have a SIGNIFICATION OF METAPHORS , and they ARE USED WITH THE PURPOSE OF CREATING AN UNREALISTIC /IDEALISTIC WAY OF PRESENTATION OF HOUSING OMBUDSMAN SERVICE.AS LONG TIME AS THE CRUEL REALITY OF SOCIAL HOUSING SECTOR ,THE ABUSIVE AND NEGLECTED ATTITUDE FROM PART OF THE SOCIAL HOUSES PROVIDES will be treated/ dealt with on a SUPERFICIAL MANNER , while the tenants of these SOCIAL HOUSING PROVIDERS ARE ABANDONED FOR YEARS AND YEARS ON MISERABLE CONDITIONS OF " ACCOMMODATIONS" FULL OF MOULD AND DAMP, without any HUMAN CONDITIONS OF LIVING, ( SPECIALLY THINKING ON OUR CHILDREN), AS LONG TIME AS THIS ATTITUDE WILL GO ON, THE SITUATION OF SOCIAL HOUSING SECTOR, IMPLICITLY THE CUSTOMER SERVICE PROVIDED BY THESE SOCIAL HOUSING PROVIDERS, WILL BECOME BELOW ZERO STANDARDS .ME and my disabled child, WE HAVE BEEN LIVING 8 YEARS, I HIGHLIGHT AGAIN, 8 YEARS , IN A TOP FLOOR MAISONETTE, WHOSE LOFT INSULATION WAS NEVER EVER INSPECTED, WHOSE ENERGY PERFORMANCE CERTIFICATE ( ISSUED ON APRIL 2011,) WAS BASED ON CLONATION PROCEDURE , WITHOUT ANY INSPECTION OF THE PROPERTY, WITHOUT BEING TAKEN ANY PHOTOS. THIS CERTIFICATE WAS SUBMITTED AT THAT TIME ON THE GOVERNMENT WEBSITE. I AM ASKING: DID SOMEONE LOOKED AT THAT CERTIFICATE AND AT THE MANDATORY DOCUMENTATION REQUIRED , TO SUPPORT THAT ENERGY PERFORMANCE CERTIFICATE???NOBODY.MY LANDLORD, WHO IS A SOCIAL HOUSING PROVIDER IN BATH AND NORTH EAST SOMERSET, NEVER, EVER, DID NOT INSPECTED THE PROPERTY LOFT, UNTIL IN MARCH 2023, AT THE REQUEST OF HOUSING STANDARDS AND FOLLOWING THE INSPECTION OF HOUSING STANDARDS.THE FINDINGS OF HOUSING STANDARDS WERE TERRIBLE, CONSISTING IN AN Accommodation FULL OF HEALTH RISKS HAZARDS.ME AND MY CHILD , WE HAVE BEEN LIVING ALL THIS PERIOD OF TIME - 8 YEARS, WITH THESE RISKS HAZARDS , DUE TO THE EXTREMELY NOT HUMAN CONDITIONS OF LIVING, PROVIDED BY MY LANDLORD.MY CHILD IS NOW 9 YEARS OLD AND SHE IS DISABLED.WOULD ANYONE FROM HOUSING OMBUDSMAN SERVICE HAVE LIVED IN THIS KIND OF " PROPERTY"??WITH A CHILD??I DON'T THINK SO.I THINK THAT THEIR REALITY IS TOTALLY DIFFERENT AND THEY HAVE NO IDEA HOW IS TO LIVE LIKE THIS, WORSE THAN AN ANIMAL..THIS REALITY IS OUT OF THEIR KNOWLEDGE .BUT THIS IS A REALITY FROM UNITED KINGDOM, IN 21 ST CENTURY, AND THIS WAS THE REALITY FOR ME AND MY CHILD, DURING 8 YEARS .THESE CONDITIONS OF LIVING ARE AGAINST OF ANY HUMAN RIGHTS , AGAINST ANY DECENT CONDITIONS OF LIVING STIPULATED BY THE UNITED NATIONS ORGANIZATION, WHOSE UNITED KINGDOM IS A PERMANENT MEMBER. IF IS TO TAKE MY SITUATION ( SINGLE PARENT WITH A DISABLED CHILD)- VULNERABLE PEOPLE AND YOUNG CHILDREN, THE SITUATION IS TOTALLY NOT ACCEPTABLE.THE WAY HOW THE HOUSING OMBUDSMAN SERVICE DEALT WITH MY COMPLAINT RELATED WITH THIS MATTER IS TOTALLY NOT ACCEPTABLE, UNFAIR, WITHOUT CONSIDERING MY EVIDENCE , PROVIDING A VERY CROPPED, INCOHERENT AND INCORRECT ANSWER DETERMINATION, AND THE REVIEW DETERMINATION WAS PRONOUNCED IN ONLY 10 WORKING DAYS.CONSIDERING ALL THESE ARGUMENTS, I FIRMLY REQUEST TO THE MINISTRY OF HOUSING COMMUNITIES AND LOCAL GOVERNMENT, TO THE PERMANENT SECRETARY MRS ANGELA RAYNER, TO THE MINISTER MR MATHEW PENNYCOOK , TO THE MINISTER OF LEVELLING UP COMMUNITIES AND LOCAL GOVERNMENT TO STEP IN AND TO INVESTIGATE THE WAY HOW THE HOUSING OMBUDSMAN SERVICE DEALT WITH MY CASE WHICH DESCRIBES A SITUATION OF EXTREME GRAVITY.THE WAY HOW THE HOUSING OMBUDSMAN SERVICE DEALT WITH MY CASE REVEALS ASPECTS OF EXTREME GRAVITY AT THE HIGH LEVEL, OF UK SOCIETY, ASPECTS WHICH NEEDS TO BE INVESTIGATED BY THE UK GOVERNMENT / MINISTRY OF HOUSING COMMUNITIES AND LOCAL GOVERNMENT, AND TO BE TAKEN RADICAL MEASURES.PLEASE GET IN TOUCH WITH ME FOR ANY INFORMATION RELATED WITH THIS MATTER. I AM ABLE TO PROVIDE ANYTHING TO PROOF MY AFFIRMATIONS.IF I AM THINKING THAT THE HOUSING OMBUDSMAN COLLABORATE WITH THE REGULATOR OF SOCIAL HOUSING PROVIDERS, THEN THE CONNECTION IS EVIDENT AND EVERYTHING MAKES SENSE...IT'S LIKE A EQUATION OF CAUSE AND EFFECT.The CAUSE IS REPRESENT BY : REPORTS SUBMITTED ON THE GOVERNMENT WEBSITE WITHOUT BEING VERIFIED BY ANYONE, UNREALISTIC, BAD LANDLORDS, WHO ARE NOT COMPLYING WITH THE LAW, GENERATING COMPLAINTS , WHICH ARE SUPERFICIAL INVESTIGATED, WITHOUT CONSIDERING THE EVIDENCE, , AND AS RESULT THE DETERMINATION OF THESE COMPLAINTS ARE VERY INDULGENT, UNFAIR FOR THE CUSTOMERS PREJUDICED.AS CONSEQUENCE OF ALL THESE PREMISES, THE EFFECTS ARE ONGOING, CONSISTING IN A VERY LOW LEVEL OF STANDARD OF THE SOCIAL HOUSING PROVIDER ( MY LANDLORD IN THIS CASE)MY AND MY CHILD CASE WAS/ IS TERRIFIED.WHAT A SHAME.PLEASE READ AND SHARE.
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