The Housing Ombudsman allows landlords to defraud & target complainants...Landlords use the Housing Ombudsman as a way of NOT dealing with complaints. For example, forcing customers to use HOS when the landlord knows that HOS will not investigate the customer’s concerns and will not find fault with the landlord The more serious the issue is, the more likely you are to be damaged by the Landlord’s insistence on using HOS. If, for example, you are suffering harassment, antisocial behaviour or fraud; you will suffer additional losses because the HOS takes an extremely long timeWhen your case is finally dealt with, HOS will ignore all of your suffering - especially if the damage occurred because the landlord’s process was abused. As an 18 month or two year delay is common, you might have lost a lot in terms of your finances and personal health - HOS will ignore all of this. HOS cannot admit to these form of harm because HOS is a major cause of the harms - it’s not simply the landlord that is abusive, the process itself is abusive and is designed to be that wayHOS conspires with landlords to rig the outcome of complaints. This is achieved by cornering the customer and forcing him/her to answer very narrow questions that…1 absolve the landlord of any substantive blame AND/OR2 present the customer as unreasonable AND/OR3 minimise the issues in the caseI can prove this & it is well known within the industryRather than try to justify its approach, HOS makes intimidating references to its ‘constitutional role’ - as if its own corrupt practices were fully endorsed by the state. We shall see whether this is true If you challenge how HOS operates you will be ignored. If you push the issue, like many landlords, HOS will label you as ‘unreasonable’ and take action against youHOS does nothing to protect the UK public. As long as HOS exists, landlords will have a ‘process’ that they can use which silences customers and penalises them when they try to hold landlords to accountHOS bears responsibility for tragedies like Grenfell because it is part of the corrupt system & culture of buckpassing that silences customers and enables landlords to endanger the public HOS is also discriminatory as it requires the Customer to have significant technical ability and excellent language skills. This ensures that many elderly people, those with disabilities, those with English as a second language, etc are unable to access the service or make their case Make no mistake - HOS gets people killedI’d welcome the opportunity to prove this but British justice seems to be a rigged game Look after your own health and sanity and don’t believe the lies of your landlords, HOS or the British state
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