I only give one star to leave a review. It has taken a year and 3 months to get my case looked at against Hyde Housing. If I’d have read the reviews here first I would not have bothered. Whilst the ombudsman have found failings they have basically given Hyde the green light to continue with their failings and not be held accountable for their actions, even though I had submitted so much evidence. I still have questions to my complaint unanswered to which the ombudsman have failed to get answered, but that’s ok ‘apparently’ To anyone thinking of using this service don’t waste your time, try and find an alternative, I wish I had.
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