Waste of time and head space.waited 2 years for my case to be looked at relating to mould and damp what i suffered for 8 years and with the outcome I cringed in fear because I was ashamed at the pittance they awarded me and then they had the cheek to ask me to fill in a survey perhaps to big them up when really it was thumbs down all the way.I personally wouldn't use the service never ever again.Really they need shutting down because they're not helpfull and need to be put under investigation themselves.Watch dog really need to find out what are they really doing to help the public (nought) please if you have any sense after reading this don't even think about asking them for help. Absolute RUBBISH.They all need to be arrested even the resolution officers GOD BLESS YOU ALL.
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