I had a complaint and the Ombudsman found in my favour and awarded me £500 compensation. Unfortunately, they did not order my landlord, Catalyst, now Peabody to look into my actual complaints.I have a complaint dating back to 2021. The Housing Ombudsman gave my landlord, Peabody, so many excuses to not provide a Final Response letter. This was done mid 2022.However, in almost 18 months since then I am still awaiting a caseworker to look into my complaint.The Ombudsman is simply too slow
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