I originally made a complaint to L&Q about the standard of their service at my development, which they failed to deal with, even though they had more than a year to do so. I eventually referred the matter to the Housing Ombudsman in July 2024, and a year later they have done nothing at all. Still processing the complaint. Looking at the other reviews suggests this is a failed organisation, not fit for purpose, and needs to be closed down and replaced with something more effective.
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