It would seem my experience with this ombudsman is different to the majority of people, but they were actually quite good at handling our complaint.Our landlord (Derwent Living) were becoming insufferable with their relentless stupidity and the handling of our complaint, so it eventually went to the ombudsman, who quickly found in our favor, describing Derwents behavior as bullying, which is exactly what it was. They ordered an apology and compensation, they even called my wife saying if it starts again to get back in touch.Very happy with the service provided.
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