housing-ombudsman.org.uk

1.2
1.2 Based on 132 reviews

We resolve disputes and support effective landlord-tenant dispute resolution by others. Our service is free to tenants, independent and impartial....

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Sharla Lewis
HOS indifference to 14 year old safety issue.

On Sat. 11th January residents at our property in London W14 will record the FOURTEENTH ANNIVERSARY of an official notice produced by the Landlord’s agents on 11 Jan. 2011. This letter outlined problems with possible fire hazards and other health & safety issues associated with a basement dwelling. Despite the HOS making a decision of Severe Maladministration on 13 Sept. 2023 (69 weeks ago), the internal remedial works remain outstanding. The Ombudsman has disregarded numerous/multiple written reminders of the extended delay. Nor does the HOS appear capable of exerting any pressure on the Landlords to begin the repair work.

1
Date of experience: Jan 10, 2025

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Business Details

  • We resolve disputes and support effective landlord-tenant dispute resolution by others. Our service is free to tenants, independent and impartial.

  • language https://www.housing-ombudsman.org.uk

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