Insufficient workforce to deal with backlog of housing complaints, I've had to chase them numerous times for my overdue updates. I've also had to contact them again because of recurring matters with the same housing association landlords London and Quadrant who are probably fully aware of how incompetent the Housing Ombudsman are and take advantage of.By the time they actually get back to you there have been more matters that have had to be raised. So to say they are chasing their own tails... is an understatement!
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