terrible waste of time unhelpful crap service and crap staff.what is the point in this service when the staff don't help you case. imagine you are homeless because of the council holding a vendetta against you and from, the chief executive to the office staff holding grudges just because you want decent affordable housing but instead house you in dumps houses full of damp and mold but when you complain they do stuff to you.i contacted the housing ombudsman because i was told they were fair unbiased and investigate the council and local authorities. i wish i had read all the reviews before i wasted my time with this crap service. i don't know whats going on in society but if you need help this service is not going to do anything. i do not know what sort of people work in these jobs but they don't care or have a clue what private landlords or councils are doing to people in real life.
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