Review Time
Easy service to use and very helpful but I just wish it wasn’t so expensive to be poor. Website covered in lots of AI and is shockingly slow. Thank you Yusuf for working on my application!
All of my inquiries were addressed swiftly, and the responses were extremely useful. This made the process of renting a house as an international student much simpler, and everyone was very kind when I faced challenges with certain aspects of the application.
The communication from this service is lacking. Be ready to pursue them if you require assistance. The setup process forced me to repeat the same tasks multiple times, which was quite frustrating. The fees they charge are quite high. When you actually need to utilize the service you're paying for, be prepared to seek alternatives as I did. Their policies seem to allow situations to escalate before any help is provided. They don't recognize that insisting on an invoice from the accounts payable, who are in no rush, is not beneficial for their clients. They would be better suited to a housing obstacle rather than a housing support. I feel genuinely let down by this company and cannot recommend them.
I have utilized the service for my student accommodation as my guarantor, and they have provided excellent assistance. The service and my agent were prompt in processing my application, and when I requested to adjust my payment date to align with my income, they readily accommodated my request. I'm very satisfied with my experience so far.
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Housing Hand help students and professionals to rent a property in the UK by providing them a guarantor.
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