housinghand.co.uk

4.3
4.3 Based on 661 reviews

Housing Hand help students and professionals to rent a property in the UK by providing them a guarantor....

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Average Rating

4.3

/
5

661 Reviews

5 Star
77%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
13%

All Reviews

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Review Time

Jessica Butterworth
Easy service to use and very helpful but I just wish it wasn’t so expensive to be poor. Website cov

Easy service to use and very helpful but I just wish it wasn’t so expensive to be poor. Website covered in lots of AI and is shockingly slow. Thank you Yusuf for working on my application!

4
Date of experience: Feb 16, 2026
Trey Bell
The application process was efficient and seamless.

The application process was efficient and seamless. Everything went perfectly without any problems or holdups. A big thank you to the support team for their outstanding assistance. I truly appreciate it!

5
Date of experience: Jan 19, 2026
Candy Morris
Prompt and Helpful Responses Made Renting Easy

All of my inquiries were addressed swiftly, and the responses were extremely useful. This made the process of renting a house as an international student much simpler, and everyone was very kind when I faced challenges with certain aspects of the application.

5
Date of experience: Jan 12, 2026
Georgene P.
Communication needs significant improvement.

The communication from this service is lacking. Be ready to pursue them if you require assistance. The setup process forced me to repeat the same tasks multiple times, which was quite frustrating. The fees they charge are quite high. When you actually need to utilize the service you're paying for, be prepared to seek alternatives as I did. Their policies seem to allow situations to escalate before any help is provided. They don't recognize that insisting on an invoice from the accounts payable, who are in no rush, is not beneficial for their clients. They would be better suited to a housing obstacle rather than a housing support. I feel genuinely let down by this company and cannot recommend them.

2
Date of experience: Dec 04, 2025
Miles
Great option for students from low-income backgrounds

I have utilized the service for my student accommodation as my guarantor, and they have provided excellent assistance. The service and my agent were prompt in processing my application, and when I requested to adjust my payment date to align with my income, they readily accommodated my request. I'm very satisfied with my experience so far.

5
Date of experience: Nov 26, 2025
Newt Turner
Smooth and effective experience

I had a smooth experience with only minor issues that were quickly resolved. A representative was very supportive, guiding me through every step and maintaining communication to ensure the application was completed.

4
Date of experience: Oct 28, 2025
Armand C.
Fantastic assistance from the representative

The representative was excellent in helping me complete the process and meet my deadlines.

5
Date of experience: Oct 24, 2025
Harwood Butler
Service met expectations

The service was received as anticipated, and I encountered no challenges.

5
Date of experience: Oct 22, 2025
Al Anderson
Responsive support team

Despite facing technical issues, the team was always supportive and promptly followed up, ultimately leading to a satisfactory solution.

5
Date of experience: Oct 21, 2025
Mercedes Cooper
Quick and friendly service

The service was quick and friendly.

5
Date of experience: Oct 21, 2025

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