hoxtonhotels.com

3.2
3.2 Based on 19 reviews

Hoxton Hotel in Shoreditch and the City of London. Provides luxury surroundings at budget prices....

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Sabrina Parker
Complete disaster!

Hoxton Holborn Hotel London was an absolute shambles. Attended a work conference with overnight stay and honestly, so thankful for the company of lovely colleagues because the hotel hospitality was dreadful.Breakfast was so slow, some later arrivals got what they ordered within moments and we had to cancel ours in the end as we’d waited over 40 minutes for a simple poached eggs on toast. The waitresses were seriously not in the least bit bothered at all.The room was small but comfortable and clean but the shower did not work - 4 drips of water so completely useless, plan B was to have a sink wash - no chance as the hot water tap didn’t work either. Had to cold wash which was a joke!The bedroom decor I guess was supposed to be modern, but the wall paper was very macabre and a little freaky - who wants to see a woman being decapitated the moment they wake up? Seriously? The designer needs a P45!And as for the food, it was worse than appalling. The company paid a LOT of money for a dinner of aged beef - it was that rare it could’ve donated the blood to the local hospital, the chicken was pink, also with blood running through it, the fish was just fish but grey looking, oily roasted veg and potatoes BUT - and I exaggerate not - everything was stone cold. The plates were cold and already set on the table, the platters with the food on were cold as was the food. It had been cooked (ish) at some point and clearly left for hours, nothing was warm at all, not even the potatoes and the ‘jus’ had grease spots on the top because it too had gone cold.I question whether this hotel can do anything warm - food/water/coffee urn. Shameful!

1
Date of experience: Mar 24, 2025

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