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I used H and R block for years. Every year I would ask the person preparing about tax credit fornpay

I used H and R block for years. Every year I would ask the person preparing about tax credit fornpaying child support. As youll see defined below the non custodial Parent paying child support is eligible for a non custodial tax credit. However after asking numerous times over many years. H AND R BLOCK FAILED ME EACH YEAR.
I would ask about this each year, and they would always immediately with convictionsay "No No the child tax credit is for the custodial parent and you must be mistaken" and I would believe them. of course.. and so it took me 19 years of paying child support to get the tax credit on only 1 year. Not using H and R block instead I used some tax prep company out of California. BUT they LISTENED to me and RESAERCHED my inquiry found the proper form and filed my return correctly. Originally they also said that I was mistaken as well. but it is really only a (very simple) Google search to learn the proper term and form. And they got me over a grand in credit, (in my pocket). 19 years i missed out. Frankly H and R block and their 'Guarentee' of the best possible return.. They should be held liable for really hurting the quality of my life and my ability to have better cared for my child. H and R block does not give you knowledgeable accountants to work with. They give you someone who can prepare a simple return and fill in the blanks correctly. Im hurt , genuinely hurt by this company.


There is a The Noncustodial Parent New York State Earned Income Credit (NCP EIC) is a tax credit (not a deduction) available to qualified parents in NYC who pay child support. To claim it, you must use Form IT-209, Claim for Noncustodial Parent New York State Earned Income Credit, attached to your IT-201 return.

Date of experience: Apr 13, 2026