This is a complete scam. They refuse to process a withdrawal to convert investments into cash. You cannot close your account until the investments are liquidated. They claim they "can't see a pending withdrawal request" (which I've submitted five times with representatives confirming it was done correctly). Still, there is no visibility on the request, leaving my funds completely inaccessible. A complaint has been filed with the regulatory body. Avoid this service.
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HSA Bank is a health savings account administrator in the United States.