So ordered a concealor for huda beauty website, which was on offer for £19.90, used a code which would give me a 15% off, the delivery charge is £3. Upon processing the payment, they hadn’t applied the code But instead charged me extra, total amount of £25.10. I’m not too bothered amount the discount but the fact the took an extra £2.20 was cheeky! I emailed within 10 minutes of placing the order asking them to deduct the amount or cancel the order but they refused. I told them I would refuse the delivery at the door but they suggested to take it and return it which I did, later I was told I won’t get the delivery charge refunded. Sent the parcel back and still waiting for a refund. Never ordering from Huda again!Update: 1.7.24 I have chased them for a refund and forwarded proof of return but issue still remains unresolved!
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