Customer service was really helpful and sent me a replacement for my order that never arrived. DPD in Bavaria has always been unreliable and they lied the first time about delivering my package. Even though my order went missing the week before black Friday, they still got back to me in a timely manner. I'm really surprised and really happy that they were able to ship out my replacement order during such a busy time for retail. Thank you customer service that deals with German orders. I made sure to have DPD deliver my package to one of their pick up stations and was finally able to take my new Kayali home todayI don't get why the official website was so far down in the search on Trust Pilot. Be careful which site you purchase from since they might be fake
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