Extremely disappointing experience. I've been a loyal customer for over 20 years, and this is my worst experience yet. I ordered a tracksuit during the Black Friday sale and chose delivery to the store, which had the correct address in all the emails. However, I was told I provided the wrong address, and my package was being returned. Now I have to wait for a refund and pay full price again if I want the tracksuit, which is likely no longer available. The store staff were unhelpful, and online support offered no real solutions. For a brand with such a reputation, this is unacceptable.
Claim your business profile now and gain access to all features and respond to customer reviews.
With its brands BOSS and HUGO, HUGO BOSS covers all the main fashion areas for women and men. Shoes and accessories, fragrances, glasses and watches, complete the collections. Commitment to sponsoring sporting and cultural events round off its communication.
