Online delivery appalling - I ordered goods to be delivered only to receive an email saying UPS had failed to deliver and I would need to collect my items. We have a 24/7 fully staffed concierge so UPS failing to deliver isn’t feasible. The whole point of delivery is I didn’t want to collect. Now attempting to cancel order and get a refund - no doubt this will also be a problem. This brand has fallen far over the past few years and about time I move on
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With its brands BOSS and HUGO, HUGO BOSS covers all the main fashion areas for women and men. Shoes and accessories, fragrances, glasses and watches, complete the collections. Commitment to sponsoring sporting and cultural events round off its communication.
