I bought a Hugo Boss watch which recently slipped off my wrist as I was fastening it on, onto the wooden kitchen floor. When I picked it up the glass wasn't damaged but all the gold coloured Roman numerals on the face of the watch had fallen off and were loose inside.I contacted HB who said they had a company who dealt with their watches. This company then forwarded my complaint to another company and then on to a Watch repair company. They said they couldn't do anything about the problem under guarantee and I should re-contact HB again or send it to them to see if they could repair it. The watch was about £170 and really you don't expect something like this to happen when the glass face wasn't even cracked. Personally I would recommend any potential Buyer of a HB watch to think again as their after sales service is atrocious and the product is not well made!
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With its brands BOSS and HUGO, HUGO BOSS covers all the main fashion areas for women and men. Shoes and accessories, fragrances, glasses and watches, complete the collections. Commitment to sponsoring sporting and cultural events round off its communication.
