We have been buying Hugo Boss for years. My partner's wardrobe is full of it. I purchased a shirt for his birthday, last month. He tried the shirt for size and then I wrapped it up. Upon opening the shirt and putting it on to wear, we noticed some pulls. Upon further inspection there were several pulls. I reported the fault to Hugo Boss and expected a refund. They have said that I can only have a credit note, which is extremely disappointing but legal, as it's over 30 days since purchase. The thing I do not like is that you have to spend more than the credit note in order to purchase something. Surely this isn't legal practice? After this experience and seeing the 1 star rating on here my partner will be switching brands! So disappointed to be let down by a brand I thought we could trust.
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With its brands BOSS and HUGO, HUGO BOSS covers all the main fashion areas for women and men. Shoes and accessories, fragrances, glasses and watches, complete the collections. Commitment to sponsoring sporting and cultural events round off its communication.
