I bought several items and two extra T-shirts from the outlet store. However, had to return 2 items. I went to the store to return those within 15 days. Merchandise was with original tags, not even tried or worn or washed- just the same as I had picked up from the store. I also had the receipt with me. They refused to give me a refund. Instead, they gave me a store gift card. On top of that, they showed me their return policy which was written in very small letters on a transparent placard. That was also misleading. The first statement stated merchandise could be returned in 30 days. The next statement stated they would only provide a store credit. They expect customers to read this non-readable placard on their own. Extremely disappointing experience considering this store is known for designer clothing, but it appears they are actually just waiting to crook the customers.
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With its brands BOSS and HUGO, HUGO BOSS covers all the main fashion areas for women and men. Shoes and accessories, fragrances, glasses and watches, complete the collections. Commitment to sponsoring sporting and cultural events round off its communication.
