I had extremely unpleasant experience shopping at the boss store at the David Jones Sydney. The salesperson tried to sell me the jacket from the display with some searches on the buckle. I have asked for the new item, and she said that the new one is available in the Boss store at King Street and she is going to get it in 10 min. After one hour of waiting, she returned saying they didn't have it. So I have asked for a refund. Then I went to the boss store on King Street, and the salesperson said they had just sent the jacket to David Jones. I have explained what just happened and the salesperson at the boss reassured me that they just sent the brand new jacket to the David Jones branch. And she offered to bring it back. I have accepted her offer and waited for another half an hour. Finally, they brought the jacket nicely packed and I paid for it. Only at home Ive discovered it was the same jacket from the display they tried to sell me in the first place. If this is the boss sales practice, that it is appalling and disgusting. I do expect an explanation. Best Regards
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With its brands BOSS and HUGO, HUGO BOSS covers all the main fashion areas for women and men. Shoes and accessories, fragrances, glasses and watches, complete the collections. Commitment to sponsoring sporting and cultural events round off its communication.
