hugoboss.com

1.5
1.5 Based on 135 reviews

With its brands BOSS and HUGO, HUGO BOSS covers all the main fashion areas for women and men. Shoes and accessories, fragrances, glasses and watches, complete the collections. Commitment to sponsoring sporting and cultural events round off its communicati...

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Jaynie B.
Gaslight by nationality or irresponsibility from HUGO BOSS?

Made an order on the official website (GE2025285796NL). Then I decided to return the order. I wrote in support of HUGO BOSS that I was worried about making a payment due to the blocking of Russian cards by the VISA payment system! Is it possible to translate correctly? A representative of the Julia Dole store assured me that everything was in order: "There should be no problems, however, we do not have official information yet." And despite their own words, the store sent a payment, which, of course, was not received by me! Why did HUGO BOSS do this? Not a desire to work with a problematic situation, is it easier to write everything off as sanctions? Or "national" gaslight? It's horrible! Why have I, an ordinary person, been made dependent on foreign policy! What does my order have to do with foreign policy? In addition, I made an order before the sanctions began!At best, this indicates an irresponsible attitude towards the client, a poor logistics system and an unwillingness to correct the situation in any way (absolutely indifferent - “we can’t do anything now, we will work on solving this problem later”).Therefore, I do not recommend placing orders here - suddenly, at the stage of delivery of your order, your country will be “in the wrong list”, and you will be responsible for this with your money!

1
Date of experience: Apr 06, 2022

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Business Details

  • With its brands BOSS and HUGO, HUGO BOSS covers all the main fashion areas for women and men. Shoes and accessories, fragrances, glasses and watches, complete the collections. Commitment to sponsoring sporting and cultural events round off its communication.

  • language https://www.hugoboss.com

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