Don't know if this is the right place as Hugo boss in Trafford centre inside Selfridges is the worst customer experience ever. I brought a £280 jacket on sale which appeared damage on closer inspection when I was at home. I realize the quality of the jacket is below standards and decided to return it only to find out I can not get my money back also there was no items I wanted from that store as all I wanted was a winter jacket. So basically I had to use 280 pounds on anything else or take the damaged jacket because it's a sale item. If I knew that I wouldn't have brought it. I will never shop at Hugo boss again quality is shocking lol all these brands claim there clothes are high end quality but a jacket for 60 pounds will last longer. Every Hugo boss item Ive brought has not lasted even a year last time I shop there. Also the manager detty lied to me she will give me a full refund if I can't find anything by 30th Jan as when I turned up another manager though I was lying. long story so won't type everything on here however why can I not get a Selfridges voucher and use on other stores why can I only use in the Hugo boss stores if it's part of Selfridges and waste my money because of there own error of giving me damaged goods.
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With its brands BOSS and HUGO, HUGO BOSS covers all the main fashion areas for women and men. Shoes and accessories, fragrances, glasses and watches, complete the collections. Commitment to sponsoring sporting and cultural events round off its communication.
