Their online service is horrible. When I placed the order, the house number mysteriously disappeared from the order. I chatted with the customer service rep John, who told me that he can do nothing on his side, I have to contact the shipping company. No explanation about who their shipping company is, nothing he can do.I called them directly. After I got disconnected at least 5 times, I got to talk to a nice lady, who was at least kind enough to provide me with UPS numbers to call, because "BOSS cannot change the order, once it is placed, even if it has not been processed yet".I am appalled at the lack of service from what is supposed to be a premium brand. AVOID THEIR WEBSITE!!!
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With its brands BOSS and HUGO, HUGO BOSS covers all the main fashion areas for women and men. Shoes and accessories, fragrances, glasses and watches, complete the collections. Commitment to sponsoring sporting and cultural events round off its communication.
