hugoboss.com

1.5
1.5 Based on 135 reviews

With its brands BOSS and HUGO, HUGO BOSS covers all the main fashion areas for women and men. Shoes and accessories, fragrances, glasses and watches, complete the collections. Commitment to sponsoring sporting and cultural events round off its communicati...

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FP76
Extremely Disappointing Experience

Extremely Disappointing Experience. I made a purchase on November 29 and waited for the package to arrive, only to be told that delivery attempts were made three times (with no one showing up), and that it is being returned to the sender. I reached out to the customer support team, and they directed me to contact their logistics partner for clarification on the delays. I don't understand why I have to chase their service provider, who has not responded to my inquiries. I truly appreciate their products, but their shipping services to Canada are utterly unacceptable. Additionally, they hold onto your money for 21 days before issuing a refund. This has been a frustrating customer service experience.

1
Date of experience: Dec 09, 2025

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Business Details

  • With its brands BOSS and HUGO, HUGO BOSS covers all the main fashion areas for women and men. Shoes and accessories, fragrances, glasses and watches, complete the collections. Commitment to sponsoring sporting and cultural events round off its communication.

  • language https://www.hugoboss.com

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