Utterly disappointing service! I ordered a pair of jeans for my son for Christmas, expecting them to arrive on the 23rd. The delivery service sent an email stating the driver couldn't find my address, which is just ridiculous. It seemed like the driver simply didn’t want to make the effort. I contacted the service, and they assured me the driver would attempt delivery again, but that never happened. They later claimed it would arrive on the 24th, yet it didn’t. Instead, I received another email stating the jeans were sent back to the warehouse! I can't understand why this occurred. Now, it's the 31st, and despite multiple attempts to call, no one answers. My emails have gone unanswered as well. This is a frustrating company to deal with. I won't buy anything from them again if this is how they treat customers. My son's jeans are still missing, and they have taken my money without delivering. A truly disappointing experience!
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With its brands BOSS and HUGO, HUGO BOSS covers all the main fashion areas for women and men. Shoes and accessories, fragrances, glasses and watches, complete the collections. Commitment to sponsoring sporting and cultural events round off its communication.
