Numerous reviews with low ratings highlight ongoing issues: excessively long waiting times that exceed the claimed '3 days max', poor communication, and difficulties with refunds. These are not isolated incidents but systemic issues. My experience aligns with this. During my purchase, the service promised VPN protection. However, after payment, I received hidden Terms of Service indicating that the VPN is not available with the standard speed and is restricted to Premium/VIP packages. This crucial information was not clearly presented before checkout, which is misleading under consumer protection laws. When I raised these concerns, the company canceled my order, offered an 85% refund instead of a full one, blocked all communication, and claimed the refund would take 10 days. I never consented to any partial refund. This reflects a lack of transparency and unfair business practices. With many similar negative experiences reported by both customers and unpaid service providers, this platform is untrustworthy. I cannot recommend it. My previous purchases were satisfactory three years ago, but now it feels like a scam.
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