I bought a 5 ton unit 2 week ago. The sale person was Justin. He was nice and everything since he was waiting to make the sales like every salesman.I ask him if the unit includes everything ready to be installed his answer was yes and is ready to be plug in ready to go. additional he end up charging me more for the delivery company to set up the unit in the roof. Well a few days later after the unit is ready to drop off at my location the driver stated that they only drop off the unit on the floor and leave it there they don't do extra work they are only delivered company. So now I'm calling Justin since last week his not picking up his not responding the email either. This unit is costing way more then a local provider since they don't include the stand either plus I was charged all that on my invoice.. so don't buy a unit from here because they will be missing parts . Just alone the the ac stand cost 1300 from their company plus I paid for the unit plus for the units to be installed on the roof so this unit cost way more then what it cost me if I would it bought it locally. Don't buy from this company please don't you will have problems instead go to local ac unit company. Don't be like me..
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