This company are a disgrace and part of the reason our town centres are in decline. I am unable to give them no stars so have to give them one.I went to buy two suitcases at a local shop, when I got there I was not sure if the ones on offer were any bigger than mine so I left my wife in the shop and returned home to measure mine. I returned to the shop 25 minutes later and bought them at a cost of over £100.I went on holiday and returned to find a letter demanding £60 for returning to the car park within 30 minutes.This was not stated on the entrance signs but in small print on signage within the car park. My understanding was that this was to stop people parking for 2 hours free going out and coming back again, not to target genuine shoppers who do actually exist. I appealed the fine and hoped that common sense and decency would prevail however this was a forlorn hope.I have paid the fine against my better judgement but will not be using this car park again.No doubt I will receive the standard Dear John reply to my comments as it is impossible to speak to a human being about this.Please be aware of this unfair clause when parking in one of these car parks
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HX Car Park Management LTD are specialists in ANPR Car Park Management for Retail Parks, Shopping Centres and Pay and Display with nationwide coverage.