Shocking! paid for ticket at Cartmel, two weeks later received a fine because I hadn't entered my full registration, still had the ticket plus the transaction on my bank statement so appealed and as a lot of you I failed. According the British Parking Association Code of Practice changes which were effective from 6th January 2020 they state:B) Major Keying ErrorsExamples of a major keying error could include:Motorist entered their spouse’s car registrationMotorist entered something completely unrelated to their registrationMotorist made multiple keying errors (beyond one character being entered incorrectly)Motorist has only entered a small part of their VRM, for example the first three digitsIn these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant).HX do not deal with such errors appropriately! they just rob you blindSTAY AWAY FROM PARKING AT THE RACECOURSEUPDATE been today to view the signage and guess what? A sticker has now been put on the pay machine stating that full and correct license plate must be entered, that most definitely is a new sticker 😡😡
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HX Car Park Management LTD are specialists in ANPR Car Park Management for Retail Parks, Shopping Centres and Pay and Display with nationwide coverage.