We went to Beadnell Bay Northumberland for an afternoon at the beach. The beach car park was full so following the other car parking signs, we entered the HX Car Park. The options we had to pay for our parking were; ringing a number which just had an answer phone message and then cut off, downloading a payment app or going on the website- neither of which worked, our phones just buffered as they weren't receiving enough signal. On returning to the car after 15 frustrating minutes of trying to pay we saw another small sign which said we would incur a fine if we hadn't paid within the allotted time of 15 minutes! Consequently, we got in our car, left the car park, left Beadnell Bay never to return. What a DISGRACE this rip off parking firm are! we of course got a ticket through the post a few weeks later which we took to arbitration but lost - as HX car parks are very cunning in the way they display the parking information, they make it so difficult to pay to park, you don't notice their strategically hidden sign telling you your time is ticking down to receiving a £100 fine (£60 if you pay quickly and don't argue your case by going to arbitration). What an abhorrent firm - they should be shut down, shame on them!Also, really bad for Beadnell Bay as we could have chosen to have parked on the grass verges for free like most other visitors but didn't want to add to the congestion- is this the best they can offer for car parking? We would have spent the afternoon there and spent our money with the local businesses but will not be going back!
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HX Car Park Management LTD are specialists in ANPR Car Park Management for Retail Parks, Shopping Centres and Pay and Display with nationwide coverage.