As with 99% of the reviews below, I have been caught out by this unscrupulous company. I parked at Cartmel racecourse in October and paid for 3 hours parking. At the time we were struggling to get the machine to work and couldn’t see the screen very well. Eventually managed to print a ticket. Then low and behold a week later I received a parking fine. I appealed showing my ticket and the direct debit on bank statement. But my appeal was rejected as they said I only keyed in the last 4 digits of my registration number (I truly believe that I keyed in the whole of my registration number, but unfortunately there is no way to prove this and they know it). With so many people having the same problem it makes me wonder how these machines are set up. So now I am left with the choice of paying this company £60 or letting them take me to court. This is daylight robbery!! To that end I will be writing to BBC’s Rip Off Britain programme. Perhaps they can name and shame this awful company. I encourage you all to please do the same. There is strength in numbers.
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HX Car Park Management LTD are specialists in ANPR Car Park Management for Retail Parks, Shopping Centres and Pay and Display with nationwide coverage.