My sentiments are the same as everyone else’s. This company is incompetent, unaccountable and untrustworthy. I have been trying to transfer my pension out to another provider for a year and have found it the single most worst experience of a company I have ever had to deal with. They stonewall you and the other provider so what could be a simple process is a strung out infuriation that results in the trying to charge another £500 to revalue the pension, because the initial value has expired as they are utterly incompetent, and then they reduce the value of the pension. It stinks of scandal and would not be surprised it a deliberate ploy. They lie through their teeth to you to pass the blame onto yourself or the other provider and it can be proven, but they don’t care. They should be shut down. I’m just sorry more people are suffering at their hands and are to suffer still because they have not yet had to deal with them. Please don’t respond asking me to email you either I want nothing more to do with you, and don’t need another 12 months of stress, lies and incompetency.
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