What I've noticed before I start is im glad there is a space to air my concerns because I've seen with my own eyes what these companies are doing the most to not only avoid customers but either block forums or actually take your comments down with no considering to the customer I too have been keep at the edge of my seat waiting for a reply.after sending out form after form after form .then told I sent the wrong form .I had to stop and think im looking for something you asked for and now it's wrong then no one tells you it's wrong.you got to scrape the answer when they can be asked to send a reply at the end of day on a FridayMums been dead for 3 years!!!! 3 YEARS !!!!!! IT was so long I forgot about it and only reminded them about me .mind you now it just feels like a game at this this point.someone said it earlier. Your missing with people's lives here.if after all the stress to know there Is a light at the end would be a blessing. But it feels like your laughing at us playing with our money that belongs to us.this has to be taken seriously. The government isn't helping and Brent is about as usual as sin .so im a sitting duck holding on waiting for someone to sort this out but nothing.its like what can we get him to fill out and send on the only link that has to be emailed over.its all set up.we the people have to sit and take it .there is no help.no support.i literally write this hoping someone would see there are genuine reasons as to why I have been emailing and getting intouch but anything incoming .anything that is owed is always dealt with such a snail pace .I shouldn't have to beg for what's mine and made to feel like im being played with.your not my parents .I thought this supposed to be a service to the public.you should all be ashamed. Im sure when you all had deaths you didn't have to put up with all this.its just the big corporate giants up to the same tricks again.and the cycle continues.
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