I would give ZERO or even negative stars if I could. Shambolic and blatantly adversarial. I would suggest you go anywhere but to these awful incompetent people. I have no idea how they aquired control of one of my company pension schemes but I rue the day they did. Taking control of a scheme then not informing you? I had to spend half a day investigating who had the money and eventually found out, wrote them a very pleasant email asking if it was them and asking of status of my pension their reply summed these last year or so perfectly they just said “yes we are” …. Nothing else! I contact them again immediately pretty miffed at their curt reply and now they say “we reply within 8 weeks!! “ then Imposing £200 a shot charges for asking for transfer values number more than I per year which is valid for 3 months! Now someone tell me how you do business with a ‘company’ that replies once in 8 weeks with a 12 week window then charges you £200 for each communication after the first. Highway robbery. I wouldn’t touch them with a barge pole. My quote fell by £21,000 soon after they were charged with looking after my retirement - seems I am in the worst possible hands reading the rest of the reviews on here. Can’t wait to get away.
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For 100 years, we’ve been embracing change, innovating and navigating uncertainty.
We work alongside employers, trustees and financial services institutions, offering independent pensions, investments, benefits and risk consulting services, as well as data and technology solutions.
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