I have used i-bidder.com for a long time and as such on reading some of the reviews, I can see that users were not fully aware of what the platform does and how it works. Think of it as a platform that allows small businesses to sell online without having to handle a website until they are ready. So complaints about pricing are not down to the platform but down to the user who did not read the terms and conditions of the individual auction house agreement when they bid. Many a time I have seen a bargain only to see large hammer fees or no delivery. However, an area where I thought i-bidder.com might be weak is if there is an issue with an individual auction house. This has now happened to me. The fact that they will not support a user on their platform when an auction house has not delivered goods, and that auction house can/will blacklist a users account affecting their standing on the platform is quite frankly shocking. I would probably say don't use Supreme Auctions anymore, I was previously complimentary of them, but there is a change in their operation which makes them appear a little cut throat, and obviously this is something I-bidder.com cannot deal with, as I am sure that some of the terms that this auction house now uses may be breaking some consumer laws, even if they are part of the agreement before bidding. I will be contacting my bank to initiate a chargeback request for my non delivered goods.
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